by Kevin Brimhall | Nov 17, 2008 | Leadership
The popular thinking is that leaders are born that way, that it’s in their DNA to be able to effectively lead others. It presumably holds, then, that if one does not possess certain personality traits or characteristics, then...
by Kevin Brimhall | Nov 11, 2008 | Book Summaries, Organizational Excellence
A company can achieve superior profits and success with a focus on loyalty-based (LB) management. LB systems need to be aligned with all company functions and must be integrated with the company’s basic business strategy (e.g., they cannot merely be an "add...
by Kevin Brimhall | Oct 16, 2008 | Organizational Excellence
Is excuse-making a problem in your office? Excuses are really just defense mechanisms because employees fear blame, embarrassment, reprimands, and firings. As a manager, it is your job to turn mistake-making into a learning experience for your employees. Here are some...
