by Kevin Brimhall | Nov 26, 2012 | Organizational Excellence
Note: This resource is part of our Moving the Bar in Your Career and Your Life, a unique approach to professional development series: Building Enviable Customer Relationships. Click here to see the entire series. Your customer’s fury is building and they are...
by Kevin Brimhall | Sep 21, 2012 | Leadership
Just because the boss’s name badge says "manager" doesn’t mean he’s a good leader. The lack of true leadership in the workplace creates an incredible opportunity for supervisors and their companies to set themselves apart. Find out what...
by Kevin Brimhall | Apr 23, 2012 | Book Summaries, Leadership
I was thrilled when I learned that Randy Dobbs, a friend and mentor from my days at General Electric, was writing a book about his leadership experiences. In the early 1990s I worked with Randy at GE Motors in Ft. Wayne, Indiana and then again at GE Medical Systems...
by Kevin Brimhall | Oct 27, 2011 | Book Summaries, Organizational Excellence
I came across "Our Iceberg is Melting. Changing and Succeeding Under Any Conditions" when looking for a book on organizational change. I was then pleased to see that the forward was written by Spencer Johnson who authored "Who Moved My Cheese" and...
by Kevin Brimhall | Jul 15, 2011 | Organizational Excellence
Collaboration is a way of energizing people to work and think together. It is the exploration of multiple options from various perspectives. Collaboration is the process of people thinking and working together to discover ways to solve problems; address complex or...
