by Kevin Brimhall | Feb 28, 2017 | Organizational Excellence
I read a recent article (reprinted below) by Tom Loeblein, President/CEO of Healthcare Management Consultants, and it completely resonated with me. I see so many organizations that wrestle with the challenges regarding accountability that Tom discusses. And, I see...
by Kevin Brimhall | Oct 12, 2016 | Organizational Excellence
Do you choose to embrace conflict? Or do you avoid conflict at all costs? While avoidance sounds like a mature plan, it is not always the best approach for growth and progress in relationships and organizations. In Patrick Lencioni’s book "The Five...
by Kevin Brimhall | Aug 25, 2016 | Organizational Excellence
I have more than a passing interest in all-things-Millennial, partly because my children are Generation Z, which is the generational cohort following the Millennials, and partly because Millennials are disrupting "business as usual" like a tidal wave....
by Kevin Brimhall | Jul 17, 2016 | Organizational Excellence
If you still believe that once a customer, always a customer – think again. Just because a customer used your service or bought your product once, doesn’t mean that they will continue to do so in the future. What are you doing to build a committed...
by Kevin Brimhall | Apr 27, 2016 | Organizational Excellence
The foundation of any successful planning process is the vision of the future and the ultimate purpose of the plan. The function of a leader in today’s rapidly changing world is to create and communicate to each person with their organization a vision which...
by Kevin Brimhall | Feb 26, 2016 | Organizational Excellence
All too often we assume that innovations get dreamt up in isolation, by brainiacs in the back office, far from the madding customer crowd. But that’s not the case with innovation-adept companies. They value listening. They welcome suggestions. They pounce...
