by Kevin Brimhall | Nov 21, 2017 | Organizational Excellence
As a supplement to our post entitled Creating a Culture of Accountability from February, here are some thoughts that should help when you are attempting to foster accountability. Strive for clarity in five areas: 1. Clear expectations. The first step is to be crystal...
by Kevin Brimhall | Nov 6, 2017 | Organizational Excellence
Companies spend a lot of time and money on recruiting the best talent possible, and one way to assure a return on that people investment is to have a formalized plan for both initial training and ongoing development. In the first days, weeks and months of employment,...
by Kevin Brimhall | Sep 27, 2017 | Book Summaries, Organizational Excellence
A Business Fable About Shedding the Three Fears that Sabotage Client Loyalty Let’s first address the obvious: this book has an eye-catching and even provocative title. However, what Lencioni is referring to as “getting naked” is the willingness to be...
by Kevin Brimhall | Jul 24, 2017 | Organizational Excellence
Everybody wants to believe that they are being treated equally, with the same set of rules and the same consistency when it comes to meeting expectations. "That’s not fair!" This is one of the first protests we learn about when we are young. Whether it...
by Kevin Brimhall | Jul 10, 2017 | Organizational Excellence
When you are looking in the mirror, you are looking at the problem. But, remember, you are also looking at the solution. At JFD Performance Solutions, we use a variety of individual, group, and organizational assessments in our business coaching and consulting....
by Kevin Brimhall | May 31, 2017 | Organizational Excellence
Most of us would probably agree that a workplace with chronically high stress is NOT a great place to work. While a certain amount of stress is good because it moves people to action, severe or long-term stress creates a negative work environment. Why should leaders...