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5 Principles of Effective Delegation

When you begin to think of yourself as a successful leader, you realize that there are more demands on your time than you can possibly fill. This is a common problem faced by many leaders. The solution to this challenge is developing a process of effective delegation....

Distributed vs. Centralized Leadership

Henry has a decision to make. The disgruntled customer in front of him has a valid point. There has been a mix up on the part of Henry’s service team and things have not gone smoothly. It wasn’t the end of the world but the customer has already been...

The Strategy is Only the Beginning

The work performed at the top of an organization to create strategy and related goals is intended to influence behaviors that drive results throughout the entire organization. Unfortunately, it is not unusual for the primary impact of the strategic work to remain at...

How Many Business Partners Do You Have?

"I want to take my business to the next level. We need to grow by 40% this year and 150% over the next 3 years. But…" I heard this from a business owner just last week. His "but" was his concern that his staff wasn’t prepared to get it...