Book Summaries
Book Summary: “How to Win Friends & Influence People” by Dale Carnegie
A classic! What more can you say? The quintessential "working handbook on human relations," I can't count how many times I have read or skimmed "How to Win Friends." Yet every time that I do, I learn something new and incredibly impactful to me, my...
Book Summary: “Ideas Are Free” by Alan Robinson & Dean Schroeder
The book was recommended to me by Tilak Shah, Chief Technology Officer and Chairman of Polyzen, a provider of specialty products and services for the medical device industry. Ideas Are Free, by Alan Robinson and Dean Schroeder, is about the systems and actions...
Book Summary: “Vital Factors” by Lee Froschheiser and Paul Chutkow
Subtitled "The Secret to Transforming Your Business - and Your Life," this book came highly recommended by my friend Markus Isenrich, president of the private equity firm Ferro Management Group. Vital Factors describes and promotes the use of the MAP...
Book Summary: “Selling the Invisible” by Harry Beckwith
You can't see them - so how do you sell them? That's the problem with services. In this classic field guide to modern marketing, Beckwith covers a lot of territory. Christened "a classic" by Swim With the Sharks author Harvey Mackay, this book is a treasury...
Book Summary: “Healing a Hospital” by David Herdlinger
It seems strange, I realize, that a hospital would need to be healed. But that was the situation that existed a decade ago at Southeast Georgia Health System. Costs were out of line with revenues, employee morale was awful, doctors weren't happy, and the...
Book Summary: “Death by Meeting” by Patrick Lencioni
The book's subtitle is "A Leadership Fable" and it tells the story of a talented and fairly successful CEO who also runs terribly ineffective meetings, negatively impacting the business' performance and results. Lencioni, best-selling author of "The Five Dysfunctions...
Book Summary: “Taming Your Gremlin” by Rick Carson
The author's subtitle to his book is "A Surprising Simple Method for Getting Out of Your Own Way" and his stated goal is to help you enjoy yourself more each day. The premise is that we all have a "vile, vicious, villainous, insufferably bully lurking...
Book Summary: “Thank God It’s Monday” by Roxanne Emmerich
The author's subtitle to her book is "How to Create a Workplace You and Your Customers Love", and she addresses topics such as visioning, driving change, upping enthusiasm, and eliminating gossip. Emmerich's premise is that there are actually places where...
Book Summary: “Who Says Elephants Can’t Dance?” by Louis Gerstner
We have been exploring employee engagement these last few months. The issue is that employee disengagement is increasing, and this is not a recent trend or one driven solely by the poor economy. Sarah Van of Raleigh Consulting Group informed me recently that more...
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