Don’t Make These Selling Mistakes
Achievement of selling "excellence" is most often earned rather than learned. Outstanding professionals continuously seek to hone their skills from mistakes made and from lessons learned in pursuit of success. Professional sales people in search of...
Book Summary: “The Question Behind the Question” by John G. Miller
Earlier this year some fellow business coaches and I agreed to each identify five or six non-fiction books that are our "go to's" when we work with groups and individuals. Although I rely on QBQ! What to Really Ask Yourself - Practicing Personal...
Fear of Success
Recently we wrote about "Goal Achievement and Fear of Failure," and it is well documented that many people fail to achieve their goals in life due to this phenomenon known as "fear of failure." But are you aware that a major factor that is often...
Goal Achievement and Fear of Failure
In school we were asked to answer questions and take tests. There were right and wrong answers, passing and failing grades. Because we're a product of our past experiences, we took this same framework into our adult experiences. We have goals and we judge ourselves on...
Book Summary: “Transformational Leadership” by Randy Dobbs
I was thrilled when I learned that Randy Dobbs, a friend and mentor from my days at General Electric, was writing a book about his leadership experiences. In the early 1990s I worked with Randy at GE Motors in Ft. Wayne, Indiana and then again at GE Medical Systems...
3 Ways to Deal with Whiny and Complaining Employees
Recently a client was telling me (complaining?) that a couple of her employees seemed to complain constantly. She felt that some of their complaints were valid but that the manner in which they voiced their issues were whiny and not constructive. That conversation...
The Happy Wanderer
A Story of Employee Recognition My friend is Sales Director with a clothing company. He is a talented talker and entertains major clients on a regular basis. Last fall he was deputized while the CEO was on vacation and found an entry in his calendar that said...
Debunking Multitasking Myths
10 Tips for Getting More Done. The term "multitasking" was originally used to describe computers' parallel processing abilities. In the late 1990s and early 2000s, the term began appearing on resumes as jobseekers restyled themselves into high-tech,...
In Cold Calling, Trust is Better than Selling
I'd like to introduce you to a radical new thought. In the old sales mindset, you've probably been trained to focus only on making the sale. You approach your cold calls with the idea of moving things towards a sales event. But think about what this does to your cold...
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