Creating a Business Strategy
(It's not too late.) On a scale of 1 to 10, having a good business strategy rates about a 15! No matter what kind of business you have - whether you sell products or a service, as the saying goes, "If you fail to plan, then you're really planning to fail."...
Book Summary: “The Power of Habits” by Charles Duhigg
Subtitled "Why We Do What We Do In Life and Business," this 2012 book's author is an investigative reporter for the New York Times. He describes a habit as "a choice that we deliberately make at some point, and then stop thinking about, but continue...
7 Reasons Why It’s Important to Have Goals
I recently had a conversation with a young friend. She has been out of college for a few years now but isn't satisfied with the direction her career has taken. In fact, she's not too happy with her personal life either. Her voice developed more than a touch of a whine...
“Snowflake” by RL Williams
Please enjoy this heart-warming holiday story. Snowflake 1998 Holiday Short Story by RL Williams Ten-year-old Becky stood in front of the pet store, looking through the large window at the puppies and kittens. She smiled and giggled at the well-groomed...
Three Key Measurements and Six Critical Questions
3 Key Measurements Which three measurements give the best sense of your company's health? Whether you're the business owner of a multi-site, multinational organization or the owner of a corner store, there are three critical measurements that denote the overall health...
Handling that Really Angry Customer
Note: This resource is part of our Moving the Bar in Your Career and Your Life, a unique approach to professional development series: Building Enviable Customer Relationships. Click here to see the entire series. Your customer's fury is building and they are...
Rediscovering the Buying and Selling Process
Fellow consultant and Regional Director at Paradigm Associates, Dick Ossi, challenged a group of sales leaders and business owners recently, asking: Is your company achieving at least a 15% annual revenue growth? Are you pleased with your sales force performance in...
The Top 5 Regrets in Life by Those About to Die
All-around good guy Noble Gibbens shared this blog with me last December and in re-reading it for the umpteenth time decided I had to post it. Enjoy (and please take it to heart)... To all my readers out there, sorry to bring down the mood on this one, but I believe...
Book Summary: “12: The Elements of Great Managing” by Rodd Wagner and James Harter
In 1999, "First, Break All the Rules" became a best-seller. It was based on the results of The Gallup Organization combing through its database of more than 1 million employee and manager interviews to identify the elements most important to sustaining workplace...
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