Fact-Finding and a Climate for Selling
How do you define a selling climate? It is the set of circumstances that make it favorable for your client to buy from you. How do you create a selling climate? Keep in mind the following 5 concepts: 1. Sell only the results your prospect wants. If your prospect's key...
Gatekeeping and Other Hindrances to Communication
Note: This resource is part of our Moving the Bar in Your Career and Your Life, a unique approach to professional development series: Effective Communication and Constructive Conflict. Click here to see the entire series. Everything that makes a relationship...
What is a Leader?
In their book, Fail-Safe Leadership, Linda Martin, the founder of Resource Associates Corporation, and co-author Dr. David Lutchler write about what fail-safe leadership truly is and what it is not. Following is an excerpt from their book which helps to explain the...
Can versus Can’t versus Don’t
2 Reasons Why "Can't" Just Doesn't Cut It In my opinion there are two words that are the driving force behind you achieving your ultimate outcome and your WHY in life. These two words are the most powerful words that you will ever speak to yourself about any...
Book Summary: “The Value of Core Values” by Lisa Huetteman
Friend and fellow consultant and business coach Lisa Huetteman has written a wonderful book on a topic that is often discussed and focused on in business but rarely dealt with effectively. When my signed copy arrived I couldn't wait to read it! The Value of Core...
Five Signs Your Management is Destroying Employee Morale
Over the years we have had the privilege of working with many organizations and we have found that the culture of the organization sets the tone for performance excellence. Every organization has politics of some type; it doesn't matter who you are. There's good and...
Sustainable Succession Planning – 5 Important Tips
According to the 2012 Chief Executive study by Booz & Company, of the world's largest 2,500 public companies, 15% of CEOs were replaced last year, and 72% of the CEO turnovers were actually planned successions, suggesting that companies are working more...
Is a Repeat Customer a Loyal Customer?
Note: This resource is part of our Moving the Bar in Your Career and Your Life, a unique approach to professional development series: Building Enviable Customer Relationships. Click here to see the entire series. Aren't Repeat Clients the Same as Loyal Clients? - Most...
What are Your Goals for Next Month?
Many executives and business owners try to chase too many targets at once and end up overwhelmed rather than focusing on their business. They spend all of their energy carrying out daily tasks leaving little time for the most important part of their day - their own...
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