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Book Summaries

Looking for an interesting book? Glance through over 60 book summaries here.

Making Every Hire Count

Having an effective hiring process that allows your organization to hire the right person for the job - job after job - is critical to your organizational success! Making Every Hire Count enables you to achieve organizational objectives, minimize recruiting costs,...

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Missing the Point on Motivation

Drea Zigarmi is a founding associate and Senior Consulting Partner for the Ken Blanchard Companies; a trainer, management consultant, speaker, and author, including coauthor of Leadership and the One Minute Manager, with Ken Blanchard. Some of Drea's recent work...

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The Right Attitude is Key

A famous quote says, "Your attitude today determines your success tomorrow." The most valuable asset you can possess is a positive attitude towards your life. Your attitude determines how much success you can achieve in all aspects of your life. Your attitude is also...

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2015 Vision and Strategy

Last time, in "5 Steps to Goal Setting Success," we discussed why the ability to achieve your goals is the true secret to success and important steps to take in order to overcome the obstacles and challenges that will, inevitably, come your way. To help lay...

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5 Steps to Goal Setting Success

Many people think that goal setting is the true secret to success in any area of life. Although setting a goal may seem simple, achieving it is usually another question altogether. The ability to achieve your goals is the true secret to success! Why is that? Because...

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Reflect Back and Plan Forward

The end of the year is always a great time to reflect back and plan ahead. Here are some great questions to springboard that thinking. Remember, you're more likely to achieve something if you plan for it and write it down, so ... get your pens ready! Here goes: As you...

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“The Customer Loyalty Playbook” by Jeri Quinn

Note: This resource is part of our Moving the Bar in Your Career and Your Life, a unique approach to professional development series: Building Enviable Customer Relationships. Click here to see the entire series. Inside "The Customer Loyalty Playbook" are 9...

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