Six Ways Smart Firms Listen to Customers
All too often we assume that innovations get dreamt up in isolation, by brainiacs in the back office, far from the madding customer crowd. But that's not the case with innovation-adept companies. They value listening. They welcome suggestions. They pounce...
Talent Management Trends 2016
2015 proved to be a year of change in the talent management industry. Between the rise of assessment use to an increased focus on stress management and employee engagement, HR executives have become more of a critical piece to a growing company than ever before. This...
Overcoming Sales Fears
When you are in the business of sales, it's natural to have fears, but it's important to overcome those fears in order to be successful. Below are several common fears and ideas on overcoming them. Undoubtedly, the biggest fear most people have in business is the fear...
If Only I Could Decide!
Making decisions is an incredibly important aspect of effective leadership...and part of what defines your success as a leader is the ability to make sound and timely decisions. Remember, even when you don't make a decision, you're still making one! As a...
Book Summary: “Drive” by Daniel Pink
Drive is another popular book from the author of best-selling and insightful books such as The Adventures of Johnny Bunko, Free Agent Nation and A Whole New Mind. Subtitled The Surprising Truth About What Motivates Us, Drive rebukes the long-standing belief that,...
Valuing Employee Recognition
Providing the right kind of recognition for employees, at the right time There is significant discourse in the country regarding the importance of employee performance. There is no doubt that it's critical for the organization to reach its strategic goals. The...
What Inspiring Leaders Do
Motivation and inspiration are frequently used as synonyms, but they are actually quite different. Motivation is "the act or process of giving someone a reason for doing something; a force or influence that causes someone to do something". It is an...
Strategies for Overcoming Procrastination
When we decide to make changes in our lives, one of the biggest obstacles we might need to overcome is procrastination. We want to change, yet we keep putting off the very steps that will create the desired results. A couple of years ago, we wrote about the negative...
4 Steps to Help CEOs Get the Senior Team Right
This recent article by Ted Bililies caught my eye, because I frequently see (and work with) CEOs who are challenged by getting their senior teams right. The following article has been re-posted here verbatim, with the addition of my comments after each of the author's...
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