by Kevin Brimhall | Sep 8, 2011 | Organizational Excellence
Which of these situations has happened to you? In your last meeting, did you walk out without a clear idea of what you were supposed to do? Have you looked around a meeting and wondered why all those people were invited? Have you calculated how much money your...
by Kevin Brimhall | Aug 20, 2011 | Book Summaries, Organizational Excellence
I am frequently asked questions about Six Sigma as relating to quality processes and business management strategies and practices. So I wanted to share a book which I think explains the basics of Six Sigma clearly (and painlessly). Six Sigma is often viewed as a...
by Kevin Brimhall | Aug 9, 2011 | Motivation / Inspiration
"If we take a risk we might fail. If we don’t take a risk we surely will fail. The greatest risk of all is to do nothing." – Unknown Why would anyone go through the process of setting and planning goals and then not follow through? One possible...
by Kevin Brimhall | Jul 28, 2011 | Organizational Excellence
Do you want to fix the toaster or keep scraping the burnt part off the toast? It seems like a simple question, but hear me out. If we believe the premise that we get what we accept, the notion that we would continue to accept an unacceptable outcome rather than...
by Kevin Brimhall | Jul 23, 2011 | Book Summaries, Leadership
Author of another wonderful book: “What Got You Here Won’t Get You There,” Marshall Goldsmith writes here that a leader’s greatest challenge can be knowing when it’s time to step aside. And just as challenging is the often overlooked,...
by Kevin Brimhall | Jul 15, 2011 | Organizational Excellence
Collaboration is a way of energizing people to work and think together. It is the exploration of multiple options from various perspectives. Collaboration is the process of people thinking and working together to discover ways to solve problems; address complex or...
by Kevin Brimhall | Jul 7, 2011 | Organizational Excellence
Last month’s webinar addressed the topic of business sustainability and we felt it was appropriate to address that subject here as well. A recent survey published by Boston Consulting Group and MIT revealed that there is no single, established definition for...
by Kevin Brimhall | Jun 30, 2011 | Book Summaries, Organizational Excellence
Subtitled “Positive Ways to Deal with Negativity at Work,” this book is written by the author of another popular parable-based book entitled The Energy Bus. The No Complaining Rule is based on the premise that, when it comes to building a positive work...
by Kevin Brimhall | Jun 23, 2011 | Leadership
Henry has a decision to make. The disgruntled customer in front of him has a valid point. There has been a mix up on the part of Henry’s service team and things have not gone smoothly. It wasn’t the end of the world but the customer has already been...
by Kevin Brimhall | Jun 17, 2011 | Sales / Growth
I was at breakfast with a friend the other day and we were talking about networking and building our respective businesses. “I don’t think I’m threatening enough” he said. “Excuse me?” I wasn’t sure I heard him...
