by Kevin Brimhall | Jun 5, 2013 | Organizational Excellence
Raise your hand if your leadership is continually encouraging innovation, but when it comes down to implementation, everyone continues to do things as they’ve always done them. Don’t worry; you’re not the only one with your hand in the air....
by Kevin Brimhall | May 28, 2013 | Book Summaries, Leadership
I was excited when author, entrepreneur and fellow management consultant Greg Blencoe called and asked me to preview his new book, The Supermanager. The final product is a short story about an extremely successful manager who imparts his wisdom to a recent college...
by Kevin Brimhall | May 8, 2013 | Leadership
What makes a good leader? What personal qualities are needed for leadership? What characterizes good leadership? Here are seven important personal qualities found in a good leader: 1. A good leader has an exemplary character. It is of utmost importance that a leader...
by Kevin Brimhall | Apr 26, 2013 | Organizational Excellence
Ask your front line staff about their crankiest customer experiences and you’ll likely be met with story after story of seemingly irrational behavior. Your grouchiest customers are upset because they have a problem. They haven’t received a...
by Kevin Brimhall | Apr 18, 2013 | Personal Improvement
You probably know that for decades Babe Ruth held the major league career home run record, but did you know that he also held the record for the most strike outs? He was known to say, "Every strike brings me closer to the next home run." Wise words from a...
by Kevin Brimhall | Apr 8, 2013 | Personal Improvement
Our attitudes and habits play a significant role in the decisions we make daily. We are bombarded with many decisions every day, and thankfully those decisions require little thought as we are relying on past habits and experiences to make the right decision at that...
by Kevin Brimhall | Mar 28, 2013 | Book Summaries, Personal Improvement
Last month, in part 1 of this book summary, we discussed the trouble with success, including the “success delusion” which states that we delude ourselves about our achievements, our status, and our contributions. We also covered the twenty most common...
by Kevin Brimhall | Mar 20, 2013 | Organizational Excellence
If you find yourself on the fast track to a management job, make room for company. Executive coaching or one-on-one business mentoring is no longer reserved for a company’s top officers. Companies are hiring executive coaches who tend to focus on improving...
by Kevin Brimhall | Mar 8, 2013 | Personal Improvement
If You Don’t Check Your Mirrors, You’re Going to Crash! For a driver, a blind spot is an area not easily seen. It may be the area the mirrors miss, either beside or behind the driver … or is simply forgotten by the driver. Accidents occur when the...
by Kevin Brimhall | Feb 27, 2013 | Book Summaries, Personal Improvement
Subtitled “How Successful People Become Even More Successful,” this book focuses on continuous improvement, especially for those people who have already achieved a certain level of success. The issue lies in a belief that “I’m successful”...
