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Learning to Say No

"No" is such a small word and yet so hard to say. Often we don’t want to say no, even when that’s the right thing to do because we don’t want to risk appearing unable, unappreciative, or disrespectful. We don’t always act as we know...

7 Steps to Achievable Goals

How many times have you heard that being successful is all about setting goals? But, it may come as no surprise to learn there is a lot more to success than just setting your goals. Most of us, at some time, have been told that an essential part, if not the major...

Anger and Emotional Hijacking

Have you ever wondered where anger comes from? Have you found yourself getting angrier than might later seem reasonable? Anger is one of two emotions that can cause the longest and most detrimental issues and concerns for many people (the other is fear). Anger is...

Seven Reasons Salespeople Talk Too Much

Why do we often talk more than we should? When other people talk too much, we notice immediately. When we talk too much, everyone else notices except us.  Here are a few possible explanations:  1. Anxiety. People who are anxious use an avalanche of words to...

Is All Conflict Destructive?

Do you choose to embrace conflict? Or do you avoid conflict at all costs? While avoidance sounds like a mature plan, it is not always the best approach for growth and progress in relationships and organizations. In Patrick Lencioni’s book "The Five...

Why Failure is Good for You

Miles Davis said “Do not fear mistakes. There are none.” Failure or disappointment is a chance for you to check in and make a big decision. How do you view failure? Do you see it as something negative that you don’t want to be associated with or do...