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Fostering Accountability

As a supplement to our post entitled Creating a Culture of Accountability from February, here are some thoughts that should help when you are attempting to foster accountability. Strive for clarity in five areas: 1. Clear expectations. The first step is to be crystal...

The Costs of Not Firing a Mediocre Employee

Great companies are not built with mediocre employees. Yet it’s astonishing how often managers postpone firing poor performers and troublesome employees. In exploring the reasons why CEOs fail in their own jobs, an article a few years ago in Fortune magazine...

Seven Sources of Workplace Stress

Most of us would probably agree that a workplace with chronically high stress is NOT a great place to work. While a certain amount of stress is good because it moves people to action, severe or long-term stress creates a negative work environment. Why should leaders...

Authority and Power

Have you ever observed two individuals of equal position, rank, and authority in an organization? One seems to accomplish everything successfully and with ease, while the other seems to always be "under the gun," having a crisis and a difficult...